GiftEase Terms of Service

Last updated: June 30, 2026

Draft notice: This document is a product-specific draft prepared for GiftEase. It is not legal advice. Have a licensed attorney review and approve these Terms before you rely on them for a public launch.

These Terms of Service ("Terms") govern your access to and use of the GiftEase website, dashboard, embeddable widget, hosted purchase pages, APIs, and related services (collectively, the "Service") operated by William Locklier ("GiftEase," "we," "us," or "our").

By creating an account, accessing the dashboard, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who these Terms apply to

These Terms are a contract between GiftEase and business users — owners or authorized representatives of a service business (for example, a spa, salon, or massage practice) that uses GiftEase to sell digital gift cards and/or service vouchers to your customers.

These Terms do not create a direct contractual relationship between GiftEase and your customers who purchase gift cards or vouchers from you. Your customers' purchase relationship is with you, the issuing business.

The Service is intended for users located in the United States. If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

2. Eligibility

To use the Service, you must:

• Be at least 18 years old (or the age of majority in your state, if higher);
• Have the legal authority to bind the business you represent;
• Provide accurate registration information and keep it up to date; and
• Not be prohibited from using the Service under applicable law.

You are responsible for all activity that occurs under your account, including actions taken by anyone you allow to access your dashboard.

3. Description of the Service

GiftEase is a software platform that helps appointment-based service businesses sell professional digital gift cards and service vouchers online. Depending on your settings, the Service may include:

• A business dashboard for configuration, reporting, and redemption;
• An embeddable purchase widget for your website;
• A hosted purchase page (for example, /buy/[your-business-id]);
• Checkout powered by Stripe;
• Digital delivery of gift cards and vouchers by email and PDF;
• Code generation, balance tracking, and redemption tools for gift cards; and
• Single-use voucher issuance and redemption for service vouchers.

GiftEase provides technology tools only. We are not the seller, issuer, or merchant of record for gift cards or vouchers sold to your customers. You are.

4. Your responsibilities as a merchant

When you use GiftEase, you agree that you, not GiftEase:

4.1 Sales to your customers

• Are the seller and issuer of every gift card and service voucher purchased through your GiftEase integration;
• Are solely responsible for honoring redemptions, providing the underlying goods or services, and handling customer service inquiries related to your gift cards and vouchers;
• Set your own refund, exchange, and cancellation policies for sales to your customers, subject to applicable law;
• Are responsible for chargebacks and payment disputes with your customers in connection with your sales, to the extent permitted by your payment processor's rules.

4.2 Legal and regulatory compliance

You are solely responsible for complying with all laws that apply to your gift card and voucher programs, including but not limited to:

• The federal CARD Act and related gift card rules (for stored-value gift cards);
• State gift card and voucher laws, including disclosure, dormancy, and fee restrictions;
• Unclaimed property / escheatment laws and reporting obligations for unused gift card balances or unclaimed voucher value;
• Consumer protection, advertising, and unfair/deceptive practices laws; and
• Any professional licensing or industry rules that apply to your business.

GiftEase provides default purchase and delivery disclosures aligned with common federal gift card requirements and standard voucher language. You are responsible for ensuring those disclosures and your overall program meet the requirements that apply to your business in your jurisdiction(s). GiftEase does not provide legal, tax, or accounting advice.

4.3 Your Stripe account

You must complete and maintain an active Stripe Connect Express account in good standing. You authorize us to create or link a Stripe connected account on your behalf and to share information with Stripe as needed to operate the Service.

4.4 Your website and marketing

If you embed the widget or link to your hosted purchase page, you are responsible for how you present GiftEase on your site and in your marketing. You must not misrepresent GiftEase as the seller of your gift cards or vouchers.

4.5 Voucher settings

If you enable service vouchers, you control your catalog, pricing, and (where offered) expiration settings. You are responsible for configuring expiration periods responsibly and in compliance with applicable law.

5. Stripe Connect and payments

5.1 How payments work

Customer payments for gift cards and vouchers are processed through Stripe Checkout on your Stripe Connect Express account. Funds from successful sales are settled to your connected account according to Stripe's payout schedule, less applicable fees.

GiftEase does not store, process, or have access to your customers' full payment card numbers.

5.2 Stripe agreements

Your use of payment processing features is subject to Stripe's agreements and policies, including the Stripe Connected Account Agreement and Stripe Services Agreement. If there is a conflict between these Terms and Stripe's agreements regarding payment processing, Stripe's agreements control with respect to payment processing.

5.3 No banking relationship

GiftEase is not a bank, money transmitter, or payment institution. We do not hold customer funds on your behalf except as part of operating the platform fee mechanism described below.

6. Fees

6.1 Platform fee

GiftEase charges a platform fee of 2% of each gift card or service voucher sale processed through the Service. This fee is collected automatically at the time of sale via Stripe Connect's application fee mechanism.

6.2 Stripe processing fees

Stripe charges its own payment processing fees (for example, card processing fees), which are separate from and in addition to the GiftEase platform fee. Stripe's fees are disclosed in your Stripe dashboard and are deducted according to Stripe's terms.

6.3 Taxes

You are responsible for any taxes associated with your sales to customers. GiftEase may collect and remit taxes on platform fees where required by law.

6.4 Changes to fees

We may change the platform fee with at least 30 days' notice before the change applies to new sales. Continued use of the Service after the effective date of a fee change constitutes acceptance of the new fee for sales processed after that date.

7. Gift cards and service vouchers

7.1 Product types

The Service supports:

• Gift cards — stored-value cards with unique codes (prefix GE-), supporting full and partial redemption, subject to the disclosures shown at purchase and on delivery; and
• Service vouchers — single-use vouchers for a named service (prefix GV-), redeemed in full only, subject to separate disclosure text.

You may enable gift cards, vouchers, or both, where the Service supports those options.

7.2 Platform tools vs. your obligations

GiftEase generates codes, records balances or voucher status, facilitates delivery, and provides redemption tools. You remain responsible for:

• Outstanding gift card liability and honoring remaining balances;
• Ensuring vouchers are redeemed for the service described at purchase;
• Voiding or adjusting cards or vouchers where appropriate under your policies and applicable law; and
• Maintaining records required for tax, audit, and unclaimed-property purposes.

7.3 Lost or stolen cards and vouchers

Unless required by applicable law, gift cards and vouchers are treated as cash equivalents and cannot be replaced if lost or stolen. Default purchase disclosures reflect this position. You are responsible for applying that policy consistently and lawfully.

8. Acceptable use

You agree not to, and not to allow others to:

• Use the Service for unlawful, fraudulent, or deceptive purposes;
• Sell gift cards or vouchers for illegal goods or services;
• Attempt to bypass, disable, or interfere with security or fee collection features;
• Reverse engineer, scrape, or abuse the Service or APIs except as expressly permitted;
• Upload malicious code or content that infringes third-party rights;
• Resell or white-label the Service without our written permission; or
• Use the Service in a manner that could harm GiftEase, Stripe, other users, or customers.

We may suspend or terminate access if we reasonably believe you have violated this section or pose a risk to the Service or others.

9. Intellectual property and license

9.1 GiftEase ownership

The Service, including its software, design, documentation, and trademarks (other than your branding), is owned by GiftEase and its licensors and is protected by intellectual property laws.

9.2 License to you

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes and to embed or link to GiftEase purchase tools on your website.

9.3 Your content

You retain ownership of your business name, logo, and other branding content you upload or configure. You grant GiftEase a license to use that content solely to operate and display the Service (for example, on your hosted buy page, emails, and PDFs).

9.4 Feedback

If you provide suggestions or feedback, you grant us a perpetual, royalty-free license to use it without obligation to you.

10. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you acknowledge that you have read the Privacy Policy.

Where GiftEase processes personal information about your customers on your behalf (for example, recipient names and emails for delivery), you represent that you have a lawful basis to provide that information to us and that your privacy notices appropriately describe GiftEase's role as a service provider / processor.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIFTEASE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that gift card or voucher sales will meet your revenue expectations.

GiftEase does not provide legal, tax, accounting, or compliance advice. You should consult qualified professionals regarding your gift card program and business obligations.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• GIFTEASE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

• GIFTEASE'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE PLATFORM FEES YOU PAID TO GIFTEASE DURING THAT 12-MONTH PERIOD, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

13. Indemnification

You will defend, indemnify, and hold harmless GiftEase and William Locklier from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your gift card or voucher sales, redemptions, marketing, or customer relationships;
• Your breach of these Terms or applicable law;
• Your content or branding;
• Disputes between you and your customers; or
• Regulatory investigations or actions related to your gift card or voucher program.

We may assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

14. Term, suspension, and termination

14.1 Term

These Terms remain in effect while you use the Service or maintain an account.

14.2 Suspension and termination

Either party may terminate for convenience by closing your account or ceasing use, subject to any outstanding obligations.

We may suspend or terminate your access immediately if you materially breach these Terms, if required by law or Stripe, if your Stripe account is closed or restricted, or if we reasonably believe continued access poses risk to GiftEase or others.

14.3 Effect of termination

Upon termination:

• Your right to use the Service ends;
• You remain solely responsible for all outstanding gift card balances, unredeemed vouchers, customer obligations, and regulatory duties that arose while you used the Service; and
• Sections that by their nature should survive (including fees owed, disclaimers, limitation of liability, indemnification, and governing law) will survive.

We may retain data as described in our Privacy Policy and as required by law.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by email or a dashboard notice) at least 30 days before the changes take effect, unless a shorter period is required by law or for security reasons.

Your continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not agree, you must stop using the Service before the changes take effect.

16. Governing law and disputes

These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles, except where federal law applies.

Before filing a claim, you agree to contact us at WilliamLocklier27@gmail.com and attempt to resolve the dispute informally within 30 days.

Except where prohibited by law, any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in Alabama, and you consent to personal jurisdiction in those courts.

YOU AND GIFTEASE WAIVE ANY RIGHT TO A JURY TRIAL to the extent permitted by law.

17. General

• Entire agreement. These Terms, together with the Privacy Policy and any order or onboarding materials we expressly incorporate, are the entire agreement between you and GiftEase regarding the Service.
• Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Severability. If any provision is unenforceable, the remaining provisions remain in effect.
• No waiver. Failure to enforce a provision is not a waiver of our right to enforce it later.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

18. Contact

Questions about these Terms:

William Locklier
Email: WilliamLocklier27@gmail.com